CII Institute of Quality is the leading authority in Quality Enhancement among organisations and industries. Over the past century, CII has provided Indian Industries with the support, systems and tools to make a mark in the competitive world.

The Portfolio of products offered by CII IQ covers wide-ranging products and services on quality and competitiveness. This includes

• Business Excellence.
• Total Quality Management.
• Total Productive Maintenance.
• Lean Management.
• Six Sigma.
• Quality Tools and Techniques.
• Industrial and Legal Metrology.
• Conformity Assessment & Standards.

CII Institute of Quality has a established a QMS vertical that provides dedicated  services on Standards and Conformity assessment. These include

• Providing capacity building support to industries, service sector organizations and Public service organizations for establishing systems, processes and practices for quality and risk management based on international and national standards with the objective of enhancing quality of products and services and their customer acceptance
• Providing capacity  building support to conformity assessment bodies such as laboratories, certification bodies, inspection bodies for securing internally recognized accreditation, thereby supporting domestic and international trade
• Sensitizing stakeholders with national and international standards and best practices in conformity assessment through events, programmes and publications under collaborations with Standards bodies such as Bureau of Indian Standards, British Standards Institute, American National Standards Institute, ASME, NABCB, NABL, GIZ and others
• Providing  policy support  on standardization, conformity assessment and technical regulations to Ministries, Regulators, Government organizations, National committees of  CII
• Representing industry and providing leadership on national and international standards committees

 Some of the key deliverables of the QMS vertical over the years include:

1. Trained over 2000 industry professionals on standards based compliance models
2. Trained over 600 professionals from certification, inspection bodies on ISO standards ISO 17020 (Inspection Bodies), ISO 17021 (Management Systems Certification bodies), ISO 17065 (Product Certification’ bodies)
3. Trained over 1500 professionals from laboratories on ISO 17025
4. Provided counseling support for accreditation to more than 30 conformity assessment bodies (certification, inspection, testing and calibration)
5. Organized more than 30 events and conferences on standards and conformity assessment, This includes the annual flagship event National Conclave for Laboratories being organized 2012
6. Played active role in the development of successive versions of ISO 9001 and ISO 9004, and taking leadership at the national level in the development of QMS based standards

Key Contact person:

Anupam Kaul

Principal & Head – QMS

Institute of Quality

Confederation of Indian Industry

249-F, Sector 18, Udyog Vihar Phase IV

Gurgaon – 122015, Haryana, India

Email : anupam.kaul@cii.in